HONG KONG TONGHUI TRADING CO., LIMITED respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from DIGTSYS.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Full name;

Email address;

Telephone number (if provided);

Billing address;

Shipping address.

Order Information

Purchased products;

Order value;

Transaction details;

Shipping preferences.

Technical Information

IP address;

Browser type;

Device information;

Operating system;

Website usage data.

Payment Information

Payments are processed securely by third-party payment providers.

We do not store complete credit card numbers, CVV codes, or sensitive payment credentials on our servers.

2. How We Use Your Information

We use collected information to:

Process and fulfill orders;

Verify transactions and prevent fraud;

Provide customer support;

Send order confirmations and shipping updates;

Improve website functionality and user experience;

Comply with legal obligations;

Protect our business and customers from unauthorized activities.

3. Sharing of Information

We do not sell, rent, or trade customer personal information.

Information may be shared only when necessary with:

Payment processors;

Shipping carriers;

Logistics providers;

Fraud prevention services;

Government authorities when legally required.

All third-party service providers are expected to maintain appropriate security measures.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember customer preferences;

Improve website performance;

Analyze traffic and visitor behavior;

Enhance shopping functionality.

Customers may disable cookies through browser settings; however, some website features may not function properly.

5. Data Retention

We retain customer information only for as long as necessary to:

Fulfill orders;

Provide customer service;

Meet legal, accounting, and regulatory requirements;

Resolve disputes and enforce agreements.

When information is no longer required, it will be securely deleted or anonymized.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect customer information.

Security measures include:

SSL encryption;

Secure payment processing;

Restricted access to sensitive information;

Regular monitoring of website security.

While we strive to protect personal information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. International Data Transfers

As an international e-commerce business, customer information may be processed or stored in countries outside the customer's country of residence.

By using our website, you consent to such transfers where permitted by applicable law.

8. Customer Rights

Depending on applicable laws, customers may have the right to:

Access personal information;

Correct inaccurate information;

Request deletion of personal information;

Object to certain processing activities;

Withdraw consent where applicable.

Requests may be submitted to:

service@digtsys.com

9. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child, we will take reasonable steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with the revised effective date.


Contact Us

If you have any questions regarding these Terms & Conditions or Privacy Policy, please contact us:

HONG KONG TONGHUI TRADING CO., LIMITED

Room D3, 11/F, Luk Hop Industrial Building, 8 Luk Hop Street, San Po Kong, Kowloon, Hong Kong

Email: service@digtsys.com